Divinity Freight Logistics Services

Introduction
Divinity Freight Logistics Services is a professional trucking and freight transportation company operating across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us. We are committed to protecting your privacy and handling your data transparently.

Types of Information Collected
We may collect the following types of personal information:

Contact Information: Name, email address, phone number, business address
Business Information: Company name, job title, shipping requirements, cargo details
Payment Information: Billing address, payment method details (processed securely through third-party processors)
Communication Data: SMS/email correspondence, call recordings (where permitted by law)
Technical Data: IP address, browser type, device information, website usage data via cookies
Operational Data: Shipment tracking information, delivery confirmations, dispatch records
Method of Information Collection:
We collect information through:

Online forms on our website (quote requests, contact forms, booking forms)
Direct communications (phone calls, emails, SMS messages, in-person meetings)
Business transactions and service agreements
Automated technologies (cookies, website analytics, tracking pixels)
Third-party service providers (carriers, brokers, payment processors with appropriate safeguards)
Publicly available business information
Purpose of Data Collection:
We use your information to:

Provide and manage transportation and logistics services
Process quotes, bookings, invoices, and payments
Communicate shipment updates, delivery alerts, and service information
Improve our services, website, and customer experience
Comply with legal, regulatory, and safety requirements (FMCSA, DOT regulations)
Send marketing and promotional communications (with your explicit consent)
Maintain business records and operational documentation
Resolve disputes, claims, or technical issues
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit (SSL/TLS) and at rest
Access controls, authentication procedures, and role-based permissions
Regular security assessments, vulnerability scans, and system updates
Employee training on data protection and privacy best practices
Secure disposal of data when no longer needed (shredding, digital wiping)
Physical security measures for our facilities and equipment
Contractual safeguards with third-party service providers
Data Sharing and Disclosure
We may share your information with:

Service Providers: Carriers, drivers, brokers, and logistics partners necessary for transportation operations
Payment Processors: Financial institutions and payment gateways for transaction completion
Legal Authorities: When required by law, court order, or government regulations
Business Partners: With your explicit consent for specific services
Professional Advisors: Accountants, lawyers, consultants under confidentiality agreements
We do not sell your personal information to third parties for marketing purposes.

User Rights
Depending on your location, you may have the right to:

Access: Request a copy of your personal information we hold
Correction: Correct inaccurate or incomplete data
Deletion: Request deletion of your data (subject to legal requirements)
Objection: Object to certain processing activities
Restriction: Request restriction of processing in specific circumstances
Portability: Receive your data in a structured, commonly used format
Withdraw Consent: Withdraw consent for marketing communications at any time
Opt-Out: Opt out of SMS communications by replying “STOP”

Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.
Contact Information:
For questions, concerns, or to exercise your rights regarding this Privacy Policy, contact us:

Divinity Freight Logistics Services
Email: info@divinityfreightlogisticservices.com
Phone: (817) 886-8795
Mail: 4206 Stonewall Dr Forney, TX 75126
Website: Contact Form

We respond to privacy inquiries within 30 days.

Policy Updates
We may update this Privacy Policy periodically. The “Last Updated” date below indicates when revisions were made. Continued use of our services after changes constitutes acceptance of the updated policy.

SMS/Text Message Communications
By providing your mobile number and consenting to SMS communications, you agree to receive operational and transactional messages. Message frequency is typically 1-2 messages per active shipment, with a maximum of approximately 15 messages per week. Standard messaging rates apply. Reply STOP to opt-out, HELP for assistance.