{"id":208,"date":"2025-12-30T15:10:08","date_gmt":"2025-12-30T15:10:08","guid":{"rendered":"http:\/\/localhost\/divinity@0020freight@0020services\/?page_id=208"},"modified":"2026-01-14T18:51:08","modified_gmt":"2026-01-14T18:51:08","slug":"sms-terms","status":"publish","type":"page","link":"https:\/\/divinityfreightlogisticservices.com\/index.php\/sms-terms\/","title":{"rendered":"SMS Terms"},"content":{"rendered":"\t\t
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SMS TERMS & CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Important SMS Disclosure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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By opting in to our SMS service, you agree to these Terms & Conditions. Message and data rates may apply. You can opt-out at any time by replying “STOP”. For help, reply “HELP” or contact us directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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SMS Consent Communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. We respect your privacy and comply with TCPA regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Types of SMS Communications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you have consented to receive text messages from Divinity Freight Logistics Services, you may receive messages related to:<\/p>

Shipment Status Updates:<\/strong> Real-time tracking and delivery status
Dispatch Notifications:<\/strong> Driver assignments and pickup confirmations
Delivery Alerts:<\/strong> Estimated arrival times (ETAs) and delivery confirmations
Appointment Reminders:<\/strong> Pickup and delivery appointment notifications
Billing Notifications:<\/strong> Invoice alerts and payment reminders
Service Updates:<\/strong> Important service announcements or delays
Safety Alerts:<\/strong> Critical safety or weather-related information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Message Frequency TCPA Compliant<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Message frequency varies based on your shipment activity. Typical scenarios:<\/p>

Per Shipment:<\/strong> 1-2 messages for pickup confirmation and delivery notification
Active Tracking:<\/strong> Additional updates for delayed or rerouted shipments
Maximum Frequency:<\/strong> Approximately 15 messages per week during peak periods
Average Frequency:<\/strong> Most customers receive 5-15 messages weekly
You will not receive marketing or promotional messages via SMS unless explicitly requested.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Potential Fees for SMS Messaging<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees are determined by your carrier and may vary based on:<\/p>

Your specific mobile plan and carrier
Whether messages are sent domestically or internationally
Your location when receiving messages
Your carrier’s standard SMS rates
Divinity Freight Logistics Services does not charge additional fees for SMS messages, but your mobile carrier may apply standard rates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Opt-In Methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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You may opt-in to receive SMS messages from Divinity Freight Logistics Services through:<\/p>

Online Form:<\/strong> Checking the consent box on our website contact\/quote forms<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Opt-Out Method Easy Unsubscribe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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You can opt out of receiving SMS messages at any time through these methods:
Text “STOP”: Reply “STOP” to any SMS message you receive from us
Email Request:<\/strong> Send an unsubscribe request to info@divinityfreightlogisticservices.com
Phone Request:<\/strong> Call our dispatch at (817) 886-8795
Online Form:<\/strong> Use the contact form on our website
Opt-out confirmation:<\/strong> When you text “STOP”, you will receive one final confirmation message. No further messages will be sent unless you opt-in again.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Help & Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you experience any issues with our SMS service, you can get assistance through:<\/p>

Text “HELP”:<\/strong> Reply “HELP” to any message for immediate assistance
Direct Contact:<\/strong> Call our support line at (817) 886-8795
Email Support:<\/strong> info@divinityfreightlogisticservices.com
Website:<\/strong> Visit our Contact Page for online support
Business Hours:<\/strong> Support available Mon-Fri 8AM-6PM CST, emergency dispatch 24\/7<\/p>

Standard Messaging Disclosures<\/strong>
As required by TCPA regulations and carrier guidelines:<\/p>

Message and data rates may apply – Check with your mobile carrier
You can opt out at any time by texting “STOP” to (817) 886-8795
For assistance, text “HELP” to (817) 886-8795 or contact us directly
Message frequency may vary based on shipment activity
Supported carriers:<\/strong> All major US carriers (AT&T, Verizon, T-Mobile, Sprint, etc.)
Delivery:<\/strong> Messages are typically delivered6 within seconds, but carrier delays may occur
Contact for SMS Support
Divinity Freight Logistics Services
SMS Support Number: (817) 886-8795
Email:<\/strong> info@divinityfreightlogisticservices.com
Hours:<\/strong> SMS support available 24\/7 for opt-out requests
Response Time:<\/strong> Help requests typically answered within 2 business hours<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Privacy & Data Security<\/strong>
We protect your mobile number and related data with appropriate security measures. Your phone number is used solely for operational communications related to your shipments. For complete details, see our Privacy Policy.<\/p>

Changes to Terms<\/strong>
We may update these SMS Terms & Conditions periodically. Continued use of our SMS service after changes constitutes acceptance of updated terms. Significant changes will be communicated via email or website notice.<\/p>

Compliance Note:<\/strong> This SMS program complies with TCPA (Telephone Consumer Protection Act) regulations and CTIA (Cellular Telecommunications Industry Association) guidelines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

SMS TERMS & CONDITIONS Important SMS Disclosure By opting in to our SMS service, you agree to these Terms & Conditions. Message and data rates may apply. You can opt-out at any time by replying “STOP”. For help, reply “HELP” or contact us directly. SMS Consent Communication The phone numbers obtained as part of the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-208","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/pages\/208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/comments?post=208"}],"version-history":[{"count":106,"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/pages\/208\/revisions"}],"predecessor-version":[{"id":489,"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/pages\/208\/revisions\/489"}],"wp:attachment":[{"href":"https:\/\/divinityfreightlogisticservices.com\/index.php\/wp-json\/wp\/v2\/media?parent=208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}